CUSTOMER NOTIFICATION & AUTOMATION

Perfect for DDU transactions and compliance related activities the MDC customer notification system can be used to notify customers of a range of events such as parcel delivery, Customs & Taxes payment, capture or verify necessary documents, ID or required Import Licenses. The system can be tailored to execute frequent tasks and to work in parallel with Scan & Trace, Sortation and a wide range of processes.

Our DDU notification process can be automated at any stage throughout the supply chain, at time of sale, at sortation or at landing of goods. Once a parcel has been created on the system our API can manage the entire communication with clients by EMAIL or SMS in order to communicate and validate a specific task or tailored customer experience.

Users: Logistics Companies, Postal Organisations, Customs Agents & Authorities, Shipping & Supply Chain Companies

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